To place an order by fax, the following information is required:
Billing and Shipping addresses (if they are different)
Purchase order number
Ship method
Part needed and price
Phone number and fax number of person ordering the part (we will fax back a confirmation of the order and call if we have any questions)
We also accept Visa, MasterCard and American Express credit cards as a form of payment.
Email –   Parts Department
Customer Service - Parts Phone # 847-478-2500 Ex. 1
Customer Service - Parts Fax # 847-478-2284
Customer Service - Repair Phone # 847-478-2500 Ex. 1
Customer Service - Repair Fax # 847-478-2503

Need an item repaired?

For Repairs in the United States, download either our Single Item Repair Return Authorization Form or Multiple Item Repair Return Authorization Form.

For Repairs in Canada, download either our Single Item Repair Return Authorization Form or Multiple Item Repair Return Authorization Form.