On-site field service is available for situations that cannot be solved by phone support or when our customers request a service call. Every effort will be made to minimize workplace disruptions by dispatching personnel to your site. Engineers arrive fully equipped with diagnostic equipment, tools and replacement parts, ready to provide troubleshooting services, and operations and programming support. Depending on the nature of the problem and the age and condition of the controls, engineers may simply diagnose the faulty circuit, replace the defective module, or recommend other alternatives to be advantageous to our customers. System performance is evaluated, and recommendations can be made to maximize uptime and increase productivity. Retrofits for AC spindles and VFDs are available as part of our on-site services.